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Providing YOU with knowledge beyond the model of conventional training. 

Date Time Topic/Content Speaker
5 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Technical Proposal Writing

Introduction
Look out for an appropriate style, tone and format of writing. Express your points coherently, and consistently produce sharp, focused and concise written work. They will also pick up skills to vet common writing errors and to convincingly share these ideas with their peers. At the same time, participants will be able to understand the characteristics of proposals and ensure that their writing is suitable for the format.

Takeaway

  • Essential of technical writing.
  • Learn how to write clear, concise, correct and complete work proposals.
  • Writing a variety of technical proposal documentation such as tenders and bids.
  • Choose the most appropriate template.

Caroline Dawson

Caroline Josephine Dawson holds a Master of Arts degree in Mass Communications from the Nanyang Technological University (NTU), Singapore. She has more than 8 years of invaluable experience in teaching business, environmental and technical communication and 10 years in the field of journalism and publishing. Caroline has trained operational, supervisory and managerial staff from various organisations.

As an Editor of 4 publications, i.e. Executive Inc, The Hemispheres, The Hemispheres Kid and Koolkidz Magazine, Caroline is presented with opportunities to conduct all facets of written communication to not only the corporate sector but students and aspiring writers as well. Caroline has also written several articles which have all been published in established local magazines. Her dissertation “Effective Ways of Promoting Environmental Consciousness among School Children in Singapore” is kept in Nanyang Technological University (NTU) and various nature organisations in Singapore as resource and reference material on environmental and persuasive communication.

In addition, her professional work experience as a Corporate Trainer has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication skills in the workforce. She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry-approved competencies in conducting, planning and designing competency-based assessments for workshops.

6 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Coach vs Coachee

Introduction
Practical Tips to Thrive as an Acceptable Leader by Your Team Mates & What You Should Do to be Regarded & Respected as a Good Team Player
If you manage team members, your success depends on their performance. Thus, your coaching abilities are imperative. This webinar will quickly show how to use 
practical tools and techniques to help you thrive in your team.

Takeaway

  • Coaching high-performance model.
  • Benefits, principles and practices of effective coaching.
  • Apply the GROW Model of coaching.
  • Questioning responses to several coaching scenarios. 
  • Facilitate coaching meetings.
  • Create rapport with coachees.
  • Reinforcing constructive feedback to coachees.

Caroline Dawson

Caroline Josephine Dawson holds a Master of Arts degree in Mass Communications from the Nanyang Technological University (NTU), Singapore. She has more than 8 years of invaluable experience in teaching business, environmental and technical communication and 10 years in the field of journalism and publishing. Caroline has trained operational, supervisory and managerial staff from various organisations.

As an Editor of 4 publications, i.e. Executive Inc, The Hemispheres, The Hemispheres Kid and Koolkidz Magazine, Caroline is presented with opportunities to conduct all facets of written communication to not only the corporate sector but students and aspiring writers as well. Caroline has also written several articles which have all been published in established local magazines. Her dissertation “Effective Ways of Promoting Environmental Consciousness among School Children in Singapore” is kept in Nanyang Technological University (NTU) and various nature organisations in Singapore as resource and reference material on environmental and persuasive communication.

In addition, her professional work experience as a Corporate Trainer has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication skills in the workforce. She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry-approved competencies in conducting, planning and designing competency-based assessments for workshops.

8 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

EQ @ Work

Introduction
Emotional intelligence has long been identified to be the #1 predictor of professional success and personal excellence. Unlike IQ, it is also widely agreed that EQ is easily learnable and can be improved fairly rapidly. Unfortunately, it remains one of the most underdeveloped life skills due to inadequate understanding and formal training. 
This webinar will provide a good understanding of the two core components of EQ: intrapersonal and interpersonal intelligence, as well as a step-by-step plan for increasing emotional intelligence using the four core EQ skills – self-awareness, self-management, social awareness and relationship management. 

Takeaway

  • understand and harness the power of emotional intelligence.
  • be empowered with proven strategies to build relationships & be a people person.
  • enhance their personal effectiveness in developing personal mastery.

Dr. Tan Buck Chye

Dr. Tan Buck Chye is the Principal Trainer and Managing Director at Tony Buzan Learning Centre as well as Mind Map Training Centre.

He graduated from the National University of Singapore with direct honours in Accountancy in 1984 and subsequently a Masters in Business Administration. He also has a Doctorate in Business Administration and an advanced Postgraduate diploma in consultancy from the Henley Management College in the UK. His research interests include strategic planning, strategic marketing, management leadership, emotional intelligence and mental literacy.

Dr. Tan has extensive corporate experience and was previously a Senior Business Manager with the Standard Chartered Bank, Chief Executive of Europa Holdings Pte Ltd, Vice Chairman of China United Pure Water Company and Chairman of The Beverage Company of Asia in China.

He is also the pioneer of the Buzan 5-Step Learning Plan® for nurturing life-long learners. He published a research paper with the Henley Management College UK in early 2006 on developing intelligence and presented this paper as a Conference Speaker in the ASCD 2007 Conference in Anaheim, LA United States.

A Buzan Instructor, DISC Facilitator, ACTA, 6-Seconds® EQ Trainer and IAL Associate Adult Educator, Dr Tan has conducted numerous executive workshops and programmes for various corporates, schools and government institutions in Singapore.

11 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Tony Buzan Memory Techniques

Introduction
Our thinking has been linearly structured during our learning years and we have been told to limit the use of our whole brain cortical skills.  This one-hour practical webinar helps participants enhance their thinking, creativity and remembering skills, according to Prof Tony Buzan's effective Brain Smart techniques.  By learning how to Mind Map, you will also be able to generate five times more ideas and increase the chance of finding quality solutions in a shorter time.  You will discover the "natural" ways of tapping into your mental powerhouse at the workplace.

Takeaway

  • Understand why our thinking has been outdated and unproductive.
  • Activate your brain’s natural creative states. 
  • Draw a well-balanced Mind Map according to Prof Tony Buzan's Laws of Mind Mapping.
  • Learn how the brain recalls and remember information by applying the Memory.

Eric Chong

Eric Cheong speaks at conferences and in-house seminars such as the 14th International Conference on Thinking and the International Conference on Habits of Mind. Eric hopes to promote global mental literacy in Asia, helping people to become better thinkers by activating their inherent brain skills to achieve success. He graduated with a Bachelor of Science degree with honors from the National University of Singapore.

Over the years, Eric has trained more than 5,000 executives, teachers and students across Asia. Some of his major clients include Oracle, Intel, Motorola, HSBC, ARUP, HK Securities, HK Exchange & Clearing Limited, Tuv Sud, Hewlett Packard, Singapore Airlines Ltd, Singapore Mass Rapid Transit Ltd and Singapore Power Ltd. He has also trained Singapore government agencies such as the Ministry of Education, National Heritage Board, Housing Development Board, Health Promotion Board, Supreme Court, Health Sciences Authority and Defence Science Organisation.

13 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Effective Time & Stress Management At Workplace

Introduction
Do you realize that we are constantly faced with challenges of dealing with incoming “stuff ” such as emails, calls, information overload, messages, interruptions, etc ”, Our thoughts having to handle too many tasks?
At work, do we really require techniques and skills in making better choices and decisions within the available time.
The bad news is time flies. The good news is you’re the pilot. ….Michael Altshuler 
"Likewise,  stress is not what happens to us but rather how we respond to what happens and the response is something we can choose …" Maureen Killoran

Takeaway
Effective Time Management    

  • What is Time Management and Benefits of Managing Time ?
  • 5 Steps to complete any task – Getting it done
  • 4 Ways  to deal with indecision or managing workflow
  • Why we Procrastinate  and 10 ways to overcome it 
  • 7 Essentials of Good Time Management Habits

Effective Stress Management 

  • Definition of Stress 
  • Difference between Job stress and Work-related stress 
  • 10 Ways to manage stress at the workplace

Francis Claudius

Francis Claudius has more than 25 years of training experience. His training working experience comes from the Learning & Organisation Department in a large organisation. He was a professional trainer facilitator and an in-house training consultant. Currently, he is an Associate Trainer and Assessor for the Employability Skills(ES), Work Skills Qualifications (WSQ) Training Programme and Executive Development & Growth for Excellence ( EDGE ) He is also an Associate Lecturer teaching the Training & Development Module for Diploma Students, Human Resource Development Module and Change Management Module for Advanced Diploma Students.

His previous appointments include Learning Account Manager and Senior Training Executive. In these capacities, he had performed training needs and rolled out training roadmaps specific to business units. He has also designed, developed and delivered training programme in the areas of technical, computer, soft skills and management-related courses to meet specific business needs of an organisation. He has trained both the junior and senior officers in his organisation and public-run courses thereafter. He has been consistently receiving very good ratings and appraisals from course participants.

As a trainer and facilitator, he has an interest in human development to excel in their work or personal life as well. He strives to conduct his training in a lively manner with enthusiasm, passion and dedication. He conducts training programmes in an interactive style by engaging participants to contribute ideas and their experiences too so as to add value for benefit of all participants. He does this by trying to link concepts, examples and experiences discussed in the workshop to actual scenarios and situations faced by participants in the workplace and in life. He is well versed in the different training approaches that relate to participants learning outcomes. He is well versed with the adult learning approach and applies it.

14 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Emotive Influencing for Winning People Over
- The Art Of Winning Hearts, Planting Ideas And Inspiring Actions

Introduction
From impressing the audience in a presentation to persuading a customer to buy our products, we are constantly trying to influence others. An influencer aims to win hearts, change minds and inspire actions. To do so, studies have shown that the use of factual information and statistics alone is not effective. Instead, one needs to appeal to the audience’s emotions in order to make impactful communication. The most powerful influence is Emotive Influence. 

Takeaway

The Power of Emotive Influence

  • How a flag seller gets 10x more donations.
  • How chicken rice is not chicken rice.
  • How a toilet paper run was stopped. 

Don’t be Hero!

  • The most common mistake in emotive influencing
  • Why you are not the hero.
  • What should you be?

Three benefits of emotive influencing 

  • Win hearts
  • Plant ideas
  • Inspire action.

Ryo Leong

Ryo Leong is a media veteran who helmed various marketing and content roles in Mediacorp. As a narrative marketer and content strategist, Ryo specializes in directing narratives for content marketing, employee and fan advocacy as well as branding. He currently also shares his knowledge as an adjunct lecturer as well as serves on the board of Asia Content Marketing Association.

15 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Fundamentals of Web Design

Introduction
Every journey needs a starting point and the first step into the exciting world of web technology starts with learning how to use and understand the internet language known as HTML.
This webinar will introduce the core concepts of HTML and give learners some essential knowledge and tools to begin creating their very own websites. 

Takeaway

  • know how a website really works
  • understand basic HTML structure and syntax
  • create a simple web page with text and images

Leslie Goh

Leslie Goh has over 20 years of experience as a web application architect. He specializes in designing and building enterprise solutions for different industries and helps companies automate and digitize their business processes.
Leslie is also a coding trainer and mentor and has conducted training sessions and workshops on internet technologies such as web design, stack development, databases and application design. He is a certified trainer and assessor and holds the Advanced Certificate in Training and Assessment (ACTA) from the Singapore Institute for Adult Learning (IAL).

 

18 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Developing Personal Resilience

Introduction
In today’s ever transformational and challenging environment driven by digital and technology advances in numerous areas, personal resilience is arguably an important resource to develop in employees for coping well. This course aims to introduce to participants the skills that will increase their confidence in their ability to bounce back from the many pressures and adversities they encounter in today’s ever transformational workplace. Participants will learn key aspects of being resilient such as accepting that change frequently creates opportunities in the face of problems to be solved.

Takeaway

  • Describe the hard realities and challenges of living in the 21st-century environment and emotional roller-coaster of change-resilience.
  • Define personal resilience and its importance in the age of VUCA.
  • Use the MAP focus on developing personal resilience to adapt to organizational change and transition.
  • Apply practical tips and approaches to navigate and benefit from general and technological change initiatives
  • Develop a personal action plans to integrate all insights and learning derived from the workshop.

Jack Chua

Jack Chua currently runs his consulting firm, where he leads, facilitates and consults client organizations in workshops, boot-camps and organization development assignments such as assessment centre, team development (include diagnostic work and 1:1 coaching), executive coaching and strategy cascades/implementations. He has certifications or professional competence in numerous Human Resource and Organization Development related activities such as job analysis, work profiling, teamwork, coaching, cycle time reduction through cross-functional process mapping, career planning, MBTI® Step I and II, CPI 260, Conflict Dynamic Profiling, Voices 360- degree feedback, 360 by Design, Benchmarks, Workplace Big 5 Profiling, competency-based interviewing, performance management, HR audit, and HR planning process.

Jack began his career in the early 1980s and has accumulated experience in the manufacturing, chemical, banking, financial, fast-moving consumer goods, and construction industries. He has managerial experience in human resources development within several business sectors including performance management, competency development, leadership development, career planning, staff redeployment, change management, and job design.

During his career, Jack has held various positions with multi-national firms such as Reuters, Kepner Tregoe, Dow Corning, and Mars Inc, an FMCG multinational company where he led organization-wide developmental efforts across the Asia-Pacific. He had served as a member of a global team at Dow Corning that pursued high-level strategy discussions around the institutionalization of a Performance Management Architecture. He was also a member of a regional Change Transition Management Team in Dow Corning, where his HR expertise was leveraged to support the implementation of SAP, BPR, and change initiatives.

Jack holds a degree in management and an M.B.A. in Strategic and International Management. He is proficient in both English and Mandarin.

19 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Video Marketing in Social Media

Introduction
Technology is always playing a key role in the innovation of our business processes and development. The world of online videos has taken to a new height especially during this period of CoVid-19 crisis around the world. There is much creative technology available to make our work easier, faster, and more effective.
How can we emerge victorious today and tomorrow in standing out among the crowd with videos we create? This talk outlines the key micro-technology you need to master from storyboarding to producing interactive videos.

Takeaway

  • Unleash the productivity of your mobile phone
  • Different types of Videos that people love
  • The Storyboarding Tools
  • The Video Production and Editing Tools
  • Video-Sharing Platforms besides Youtube, Facebook, and Instagram.

Andrew Chow

Andrew Chow is known to be pragmatic, visionary, competitive, intuitive and giving. While he is a successful social media and public relations strategist, entrepreneur and speaker based in Singapore, he is also the best-selling author of a highly popular series of books: Social Media 247, Public Relations 247 and Personal Branding 247.

Andrew is a Certified Speaking Professional (CSP), spoken in over 18 countries within 10 years and addressed more than 100,000 people on Digital Marketing, Personal Branding, Enneagram, Public Relations, and Branding.

Andrew’s career of 30 years; has seen him work with an array of clients including AXA Insurance, Abbot Medical Optics, Singtel and Sony Pictures, M1, Starhub, and Sennheiser.

Andrew had more than 300 interviews and features about him or his business since 2005 from more than 40 local and regional media.

He is listed as the Top 10 Most Influential Speaker in Singapore in 2013 by the Singapore Business Review. He won the Spirit of Enterprise in 2008 and the Successful Entrepreneur in 2010. Before he served as the President of the Asia Professional Speakers – Singapore (APSS), he also won the coveted Spirit of Service Award from the Industry.

20 May 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Humour Intelligence for Business Professionals

Introduction
Harvard Business Review has nominated humor as the most powerful persuasive tool of all. Most people don’t use it, however, because they simply don’t know how to confidently use it in a business context. They fear that their humor will fail and they will appear unprofessional. This program will show how appropriate humor can transform communication – even with the most ‘serious’ subject.
Kevin Ryan has written and researched in this area for over 15 years. He has successfully delivered programs on effective humor in business across different industries, professions, cultures, and countries.

Takeaway

  • The difference between comedy and humor
  • How to uncover the humor in any situation
  • Understanding the four basic categories of humor
  • How humor use differs in different cultures
  • How to use humor to gain and maintain attention
  • How to use humor to create memorability and repeatability
  • How humor is powerfully effective at challenging incorrect assumptions
  • How humor can be used to confirm agreement
  • How to understand their own style of humor so they can utilize it more confidently

Kevin Ryan

Kevin Ryan is an experienced conference speaker, workshop leader, facilitator and MC. He has twenty-five years of experience as a corporate trainer and fifteen years of experience as a professional speaker.

He speaks at conferences and seminars across Australia, New Zealand, Asia and in the UK specialising in the areas of sales negotiations, customer service, humour in business and communication skills. His clients include large corporations, government departments, and small to medium-size enterprises.

He has co-authored nine books on business communication skills and humour in business that are used extensively throughout Australia, New Zealand, Asia, the UK and South Africa. He writes regular columns on communication skills, sales & customer service and humour in business for several industry magazines. He is the creator of the TILT! Selling program.

21 May 2020

11:00am - 12:00pm

Sorry, all slots are taken.

Public Speaking Skills

Introduction
This talk helps prepare the participants to speak in public with finesse. Incorporating various proven techniques, it highlights the importance of effective public speaking with dynamic confidence. The participants will benefit from having an inspiring and fulfilling
experience in communicating with the public.

Takeaway

  • Understand the importance of Public Speaking and its methods
  • Possess greater confidence in their speeches
  • Employ effective delivery skills to enhance their speaking
  • Create effective speeches through proper organization and structure

Wekie Tay

Wekie Tay is an established regional Trainer, a sought-after speaker, a published author as well as a Professional Excellence Consultant. In training, Wekie provides realistic cases to enhance participants' learning and application of different skills.

He is a Bilingual Neuro-Linguistic Programming Trainer, Master Practitioner and Design Human Engineer. Wekie is also a Graduate and Practitioner in Mind Mastery and an American Management Association Certified Trainer. He is a Distinguished Toastmaster, Public Speaking Contests winner and has served as Division Governor in addition to receiving various awards.

 

4 June 2020 11:00am - 12:00pm

Sorry, all slots are taken.

Effective Business Writing Skills

Introduction
How often are we frustrated by not being able to get our ideas across in writing? Don’t you wish you could write so that our written communication is easily understandable and actionable? How can we put complicated ideas across clearly and succinctly? 
This programme shares simple steps to follow and key principles to use when doing business writing. You will sound more professional, pleasant, yet assertive enough to get your ideas and proposals acted upon.

Takeaway

  • Write it best
    • Best practices of written communications
    • Time frames to respond within
    • Adopting a courteous tone
    • Communication and writing etiquette
  • To whom are you writing?
    • Understanding the needs of the reader or audience
    • Phrasing language to encourage action
    • Tone to adopt
  • Types of written communication covered
    • Email
    • Reports
    • Meeting notes
  • Some grammar basics

Lorraine Kwek

Lorraine has extensive experience in various capacities in the fields of marketing communications, including Advertising, Public Relations, Conference Management as well as Training. Her background training in Communication Studies at the University and her teaching diplomas in Speech and Drama and Public Speaking has given her a unique perspective on the importance of facilitation skills in group discussions as well as in a training context.

She has trained in the areas of communication and facilitation skills, selling skills and customer service, including effective speaking skills, dealing with difficult people, dealing with angry and dissatisfied customers, telephone techniques etc.

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