Employee Engagement with Techniques of Life Cycle Management (In-House Training)Human Capital Management

Introduction

Every employee is different, and there is no one-size-fits-all approach to engage, motivate and retain employees. How do we apply the concept of Different Strokes for Different Folks then in reality?

The Employee Life Cycle Management technique takes a completely different angle to the engagement, motivation and retention of employees. Instead of focusing on teaching managers how to manage employees, the Employee Life Cycle Management technique focuses on a client-centric approach and views the management process from the employee’s perspective.

By following employees through the different stages of their employment, the manager will be able to identify and understand changes the employees undergo with the company. Management styles can then be attune to engage, motivate and retain team members accordingly.

Key Takeaways

Upon completion of this workshop, participants will be able to;

• Understand the different stages that employees go through in the life as a member of their team
• Understand the different needs of an employee at different stages of their employment
• Learn skills and competencies that a manager needs to engage, motivate and retain employees at every stage of their career
• Learn how to apply the skills and competencies for their current team

Who Should Attend

Team leaders, People Managers, Managers of managers, Senior Leadership Teams, Managers and professional seeking both professional and personal growth.

Programme Outline

• The Challenges of Management
• Basic Management Models and Theories
• The Employee Life Cycle Management Model (Part 1)
• The Employee Life Cycle Management Model (Part 2)
• The Employee Non-Performance Cycle
• Mapping My Team

Methodologies

This is a highly experiential and interactive workshop where 70% of the time participants will be engaged in games, discussion and activities. Training comprises a combination of:

• Concept Presentation
• Role Plays
• Individual and Group Feedback & Coaching
• Application Presentation with Group Review
• Experiential Games and Activities

Programme Trainer

Mr Kwok Hoe Choy (HC) has close to 30 years of practical, hands-on experience in leading, designing and implementing learning solutions, talent development programs, and organisation branding & employee engagement initiatives for multi-national corporations (MNCs) across Asia. Having trained thousands of professionals, managers and senior leaders across different cultures, HC is now using his experience to focus on helping build successful organisation through high performance teams.

HC past appointments include careers with Molex Far East South Management as Regional Training Manager, Dell Global BV a Senior Manager, L&OD (South Asia) and CSC Asia as Director of L&OD. He has also held manufacturing appointments with GM Singapore and Baxter Healthcare. He was on secondment to Singapore’s Economic Development Board prior to making a career switch to people development in 1995. His last held appointment was Area Leader, L&D Training (Asia, Pacific, Middle East & Africa) for Abbott Laboratories, where he was a member of Abbott’s Global L&D Leadership Team.

HC Holds a Bachelor of Engineering (Mechanical & production) with a Master’s of Science (Industrial & Systems Engineering) both from the National University of Singapore. With his broad-based experience and deep knowledge in the practical implementation of L&OD tools & programs, HC is an excellent resource to tap on to find the best L&OD solutions to support your company’s business success.

Some of his major clients he worked with include Sanofi Pharmaceuticals (Malaysia), Abbott Laboratories (Singapore), HERE Solutions (Singapore), the mapping division of Nokia, CTC-G (Malaysia), a leading IT Solutions provider and part of ITOCHU group of Japan, EMC Computers (SEA), GoPivotal (Asia), CHEPS Asia, a third party logistics management company, UOB Bank (Singapore), IOI Loders Croklaan Asia, the world largest specialty oils & fats supplier, Hong Ming Store Singapore, the leading fabrics provider in Singapore for curtains and household use and Cocoa Boutique, Malaysia’s largest chocolate paradise.