How to Work More Effectively with Others Using the MBTICommunication - General

Introduction

The MBTI® (Myers Briggs Type Indicator) tool is a widely used profiling tool to measure and describe people's preferences. It provides a simple way of understanding how people who are both similar and differ react. This awareness helps us communicate effectively and improve our interpersonal relationship especially in areas of people management, teamwork and problem solving. This interactive workshop is customize specially to explore the MBTI tool and use it to understand people.

Key Takeaways

Upon completion of this workshop, participants will be able to;

• Acquire a strong self-awareness and others through Myers Briggs Type Indicator (MBTI) tool
• Understand the impact of MBTI® Type differences on behaviours
• Understand our strengths andpotential challengesand thus our actions
• Through MBTI, learn to communicate effectivelyandimprove team engagement

Who Should Attend

Middle Managers, Executives, Support Staff, Sales Representatives, Customer Service, Administrative Staff, Business Professionals and anyone who seeks to develop better interpersonal communication.

Programme Outline

• Introduction, clarifying methodology, objectives and learning outcome

• Ice breaker – MBTI

• Clarifying the concept of MBTI

• Overview of the 4 dimensions of MBTI

• Assessment & review of personal MBTI

• Understand your 4 letter type

• Strengths and blindspots

• Typical working styles

• Deep dive into the 4 dimension

oExtraversion vs Introversion

oThinking vs Feeling

oSensing vs Intuition

o Judging vs Perceiving

• Working effectively with others: communication differences, conflict triggers, motivations differences, decision making, planning & flexibility

• Applying MBTI to workplace skills: delegation, problem solving, adjusting communication, managing stress

• Personal MBTI effectiveness plan

• Key takeaways, summary and reflection

Methodologies

Highly participative and interactive consisting of an MBTI Profiling session, discussions, action learning games, self-reflection activities, customer interaction role-plays, case studies, practical work, critique sessions as well as small group work.

Programme Trainer

Clement is a highly experience corporate trainer, executive coach, profiler and team builder specializing in building competencies to transform organization and deliver superior results. His wealth of experience was garnered from over 20 years of corporate leadership positions within major listed companies and multinationals. In the past 20 years, he has been actively involved in learning & development and facilitated in excess of over 400 workshops. He left his corporate leadership position to fulfilled his passion in training. He possessed a wide base of industry knowledge and experience in various high performing sectors: Banking & Finance, Pharmaceutical, Retail, FMCG, MICE, Luxury, Services, Consumer, Manufacturing, Projects, Architecture and Government. He has mentored and trained thousands of executives and professionals in leading organizations on commercial application within both B2B and B2C environment in the region. His unique methodology to understand, contextualize and customize to suit the requirements of the business environment quickly and accurately has earned him his clients’ trust and endorsement. He has a strong passion and desire to share his broad commercial knowledge and practical knowhow to impact learners and transform their work performances to achieve greater heights. Clement was privileged to have work across half the globe managing large businesses across multi cultural structures and led high performance teams in the front line. Within his leadership capacity, he has managed company’s overall business strategies inclusive of overseeing Asia Pacific implementation and execution. Well verse in business management and communication strategies, he has consistently delivered exponential growth resulting in “Global Best Practice” case studies and engage clients over countless presentations. He has also led many first in regional strategies and organizational thinking, creating a culture of positive mindset, redesigned customer experiential journey, improved sales force effectiveness, drive customer conversion ratio, inspired creative solutions to resolve complex problems in his pursuit of excellence in business management. Clement has extensive training and mentoring experience providing knowledge transfer to over 100 global companies across all levels in multi sectors. His area of specialization includes hard skills to deliver ROI success and all critical soft skills etc. He is also a certified behavioral trainer in TetraMap, emotional intelligence psychometric assessor and has the ability to integrate behavioral science into the learning journey.