Winning with Difficult People
Ever came across someone who irritates you so much that you start feeling the ‘Monday blues’ and dread coming to work every day? You are not alone!
In every workplace, there are bound to have difficult colleagues, clients, and bosses. Difficult colleagues could be the ones that procrastinate, the bullies, the aggressive ones or even the negative ones. These people may hinder you from finishing your job and could be the source of conflict, stress and an energy drain.
Ever thought of changing jobs because of them? Don’t! This option might not solve the problem as such difficult people can be found anywhere else, in any other workplace!
- Manage their Behaviour
- Use Humor to Diffuse a Situation
- Confrontation
There are ways to win over such difficult people at work. We often heard of the above methods to deal with challenging situations. However, there are other methods to win these people over and being persuasive is one of them.
This 'Winning With Difficult People' workshop will help you evaluate the thoughts and understand the action of these people. Also, the workshop will teach you winning strategies and tips on how to deal with these difficult people.
With the right skills and methods, it is possible to win with difficult people, turn the conflicting situation into a win-win collaboration and turn difficult people into allies at work. It’s time to beat the dreaded Monday blues away!
The article is contributed by Mr Robin Robbins, an Associate Trainer at the Management Development & Consultancy, MDIS’ Corporate Training Arm.